SERVICES

We ensure that the application to settlement process is completed promptly and with minimal interruptions. In doing so, we can and will assist any mortgage broker, originator or mortgage manager with the key elements to a seamless customer experience to take back that competitive advantage.

Become a lender without becoming a lender with white labeling
With our white labeled balance sheet lending program you can offer your own branded home loan products without the set up costs or the ongoing infrastructure.

By outsourcing the processing and management of loans to us, it allows you to focus on marketing and selling your brand, which improves your competitive advantage, enhances the customer experience and significantly reduces your costs.

We have transformed back-end processes from a cost burden to a competitive business asset.

So, why put up with poor service from your lenders or wholesale funders?

Outsource your processing and management or become a lender partner today…. it’s easy with immediate implementation and no significant investment as you don’t have to invest in new technologies to keep up.

The Revolutionary POS Processing™
POS Processing™ allows you to produce loan agreements almost instantly upon receipt of an online application.

The processing that takes up to 2-3 weeks with other lenders can now happen in 2-3 minutes. This means that not only can you provide your customers with automated approvals, but also a large portion of the processing required can be delivered almost instantly.

It’s what we call ‘home loans in an instant’.

Automated Origination, Processing and Settlement with Firstfolio Services
Our innovative processes are powered by Firstfolio Services with is a state-of-the-art automated loan origination system branded for each of our lender partners… in other words it is yours.

Firstfolio Services features include online submission, instant approvals, CRA checks, title searches and loan agreements. For each application, a virtual file is created and documentation is imaged and accessible 24X7.

Firstfolio Services also has the ability to exchange data with your existing systems using a number of different interface methods including LIXI format.

It’s user friendly and straightforward to use… now that’s different!

Superior Home Loan Products
Our very competitive fully featured Home Loan products meet almost any customer needs.

The security and flexibility of our balance sheet funding program ensures you can compete with the major lenders, and we believe our product range is superior.

Balance sheet funding means our mortgages are maintained as an asset on our funders balance sheet as opposed to securitisation, where funds are raised by selling the cashflow from mortgages to investors.

Also, with most loans we do not rely upon Lenders Mortgage Insurance (LMI) in the same way securitised programs do.

Our products also include a more generous and flexible credit policy, which can achieve significant savings and faster approvals.

Competitive Wholesale Delivery Rates
Our delivery rates are as competitive as going directly to wholesale funders, however we include processing and management.

This allows you to compete with the major lenders in terms of product and price without the costs.

 
 

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* Online Banking is a service provided by ING Direct, a division of ING Bank(Australia). Firstfolio Services is not a bank or an authorised deposit-taking institution.